Shipping and Returns
Shipping policy
Covid-19 update - Based in Melbourne, we are still able to send online orders safely.
- Free prompt delivery Inner Melbourne (enter a postcode at checkout)
- Free shipping over $99 or $9.99 flat rate Aus wide
We ship orders via Australia Post eParcel and aim to ship within 1-2 days of payment (excluding weekends & public holidays).
Tracking details can be provided on request.
Please note Australia Post delivery times are longer than usual due to Covid-19 pandemic increase of online shopping.
Please leave a message if items can be left without signature safely on your premises if unattended, otherwise a ticket will be left in your letterbox to collect from the local postal outlet stated on the ticket.
Returns
Returns are available within 14 days of purchase if the item is in original resalable condition in original packaging with receipt of purchase.
A credit note will be issued and must be used within 6 months.
Return at your expense to: GPO Box 1371 Melbourne VIC 3001.
Email us prior to sending to discuss your return.
We do not offer returns on sale or discontinued items. Please do not return goods back to the manufacturer of the product.