Shipping and Returns

Shipping 

  • Click & Collect market days - by appointment during lockdowns 
  • Free next day delivery within 10km of 3205 South Melbourne 

  • Free shipping over $99 or $9.99 flat rate Australia wide 
- Most orders will be shipped next business day via Australia Post eParcel 
- Tracking details are provided & you'll be notified when order is fulfilled 
- Please note Australia Post delivery times are longer than usual due to current pandemic
- If order is urgent please contact us to quote express delivery options
- If premises is unattended a ticket will be left to collect from your local postal outlet which is held for 30 days, after that it will be returned back to us 

Returns

- Exchanges are available within 14 days of purchase if item is still in original condition with original packaging & receipt of purchase from our store
- If exchange isn't an option a credit note will be issued to be used within 3 months of return. All products are checked thoroughly prior to entering our store
- We don't offer returns on any baby items for hygiene reasons or sale items
- Please don't return goods back to the manufacturer of the item
- If you are dissatisfied with any of our products or service please contact us and we will happily discuss with you