Shipping and Returns

Shipping 

  • Click & Collect market days, wed, fri, sat, sun 
  • Free same or next day local delivery within 2km South Melbourne 3205 
  • Flat rate shipping $9.99 Australia wide
  • International Shipping quoted by request
- Most orders will be shipped next business day via eParcel or Sendle
- Notification is sent when order is fulfilled with tracking details 
- We use Sendle within Victoria & eParcel interstate, please note shipping delays may occur during pandemic 
- If order is urgent please contact us to quote express delivery options
- If premises is unattended a ticket will be left to collect from your local post office which is held for 30 days, after that it will be returned back to us 

Returns

- Exchanges are available within 14 days of purchase if item is still in original condition with original packaging & receipt of purchase from our store
- If exchange isn't an option a credit note will be issued to be used within 3 months of return. All products are checked thoroughly prior to entering store 
- We don't offer returns or exchanges on any Baby items for hygiene reasons 
- We don't offer returns or exchanges on Sale items 
- Please don't return any goods back to the manufacturer of the item/s
- If you are dissatisfied with any of our products or services please contact us and we will happily discuss with you